This Privacy Policy describes how GrabGoContent, operated by FRST Media Europe B.V. (KvK 80008798), processes personal data collected through the grabgocontent.com website and subscription service. We are committed to handling your data responsibly and in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
Data Controller
The data controller for personal data processed in connection with GrabGoContent is:
FRST Media Europe B.V.
Keizersgracht 268, 1016EV Amsterdam, Netherlands
KvK: 80008798
Email: info@grabgocontent.com
Data We Collect
Depending on how you use the service, we may process the following categories of personal data:
- Mobile phone number — collected at the point of subscription to activate and administer your carrier-billing account.
- Subscription data — subscription status, start date, billing history, and cancellation records, used to manage your account and resolve disputes.
- Browsing and usage data — pages visited, content accessed, session duration, and interaction patterns, collected to improve the service and understand how users engage with our platform.
- Device and technical data — device type, operating system, browser version, and IP address, collected for compatibility, security, and analytics purposes.
- Cookie data — see our Cookie Policy for full details on the cookies we use.
We do not intentionally collect sensitive personal data (such as health information or financial details beyond carrier billing). We do not require credit card information.
Purposes and Legal Bases
We process your personal data for the following purposes and on the following legal bases under GDPR:
- Providing the subscription service — legal basis: performance of a contract (Article 6(1)(b)).
- Processing carrier billing and managing cancellations — legal basis: performance of a contract.
- Improving and personalising the service — legal basis: legitimate interests (Article 6(1)(f)), namely operating and enhancing the platform.
- Service communications (e.g. subscription confirmations, service notices) — legal basis: performance of a contract or legitimate interests.
- Compliance with legal obligations — legal basis: compliance with applicable law (Article 6(1)(c)).
We do not use your data for unsolicited direct marketing without your prior, freely given consent.
Retention Periods
We keep your personal data only for as long as necessary:
- Subscription and billing records are retained for a minimum of seven years to comply with Dutch accounting and tax regulations.
- Usage and analytics data is anonymised or deleted within 24 months of collection.
- Where you exercise your right to erasure, we will delete your data within 30 days unless a statutory retention obligation prevents earlier deletion.
Data Sharing
We do not sell your personal data to third parties. We may share your data with:
- Mobile carriers — to process your daily carrier-billed subscription charge.
- Service providers — hosting, analytics, and technical support providers who act as data processors under written data processing agreements.
- Regulatory authorities — where disclosure is required by applicable law or court order.
Any third-party processors are contractually bound to process your data only for specified purposes and to maintain appropriate security measures.
Cookies
GrabGoContent uses a limited set of functional cookies necessary to operate the website. We do not use advertising or cross-site tracking cookies. For a full list of cookies and how to manage them, see our Cookie Policy.
Your Rights
Under GDPR, you have the following rights in relation to your personal data:
- Right of access — you may request a copy of the personal data we hold about you.
- Right to rectification — you may ask us to correct inaccurate or incomplete data.
- Right to erasure — you may request deletion of your data, subject to statutory retention requirements.
- Right to restriction — you may ask us to restrict processing of your data in certain circumstances.
- Right to data portability — you may request a machine-readable copy of data you provided to us.
- Right to object — you may object to processing based on legitimate interests; we will stop unless compelling grounds override your interests.
To exercise any of these rights, contact us at info@grabgocontent.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl).
Security
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These include access controls, encryption where appropriate, and regular review of our data handling practices. No internet transmission is fully secure, but we take reasonable precautions to protect the data you share with us.
Third-Party Websites
Our website may contain links to external sites. We have no control over and accept no responsibility for the content or privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal data.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any revised version on this page with an updated effective date. Continued use of GrabGoContent after a revised policy is posted constitutes your acceptance of the changes.
Last updated: June 2026